SHARE 2017 Volunteer Training
Thank you for volunteering for Share 2017. This 20-minute training video will equip you to interact with callers to collect and enter their information into our computer system. It shows you how to fill out the data entry form, confirm caller information, and answer caller questions so that you are confident and prepared to take your first call.
Whether you have helped before, or are participating for the first time, you will benefit from reviewing this training video to prepare you to take calls.
You can watch this video as many times as you need. If you have any questions, you can download this reference sheet that may answer many of them. This sheet will be handed out when you arrive for your phone shift. You also can write your questions down and bring them with you so that our phone supervisors can answer them before you take your first call.